This page contains all terms and conditions governing members' use of the KG99 platform. Please read carefully before registering or using any of our services — by using the KG99 platform, you are deemed to have understood and agreed to all terms stated herein.
Before reading the full terms, here are the six most important things every KG99 member needs to know and understand.
Kg99 account registration is only permitted for individuals aged 18 and above. kg99 conducts age verification as part of the identity verification process and reserves the right to close any account that does not meet this requirement without prior notice.
All deposits must be made using a payment method registered in the member's name. Withdrawals may only be processed to the same account used for the original deposit. Bonus wagering requirements must be fulfilled before any bonus-related withdrawal is processed.
Each individual is only permitted to hold one active account at KG99. Opening multiple accounts by the same individual, whether using different names, addresses, phone numbers, or payment methods, is a serious violation and may result in the closure of all associated accounts.
All KG99 bonuses and promotions are subject to specified wagering requirements. Welcome bonuses, reload bonuses, and special promotions each carry their own wagering requirements, time limits, and game restrictions. Please review the relevant bonus terms before accepting them.
Members are fully responsible for the security of their login credentials. KG99 will never request your password through any channel. All activity on your account is considered authorised unless you report an account breach immediately.
Kg99 reserves the right to modify, add to, or amend any part of these terms and conditions at any time. Changes take effect immediately upon being posted to this page. Continued use of the platform after any changes constitutes acceptance of the new terms.
Welcome to KG99, an online casino platform operated under a valid license and regulatory framework. These Terms and Conditions ("Agreement") constitute a legally binding agreement between you ("Member" or "User") and KG99 ("Platform", "We") regarding the use of the website, mobile application, and all services provided by KG99.
By accessing, registering, logging in, or using any part of the KG99 platform, you expressly and implicitly confirm that you have read, understood, and agreed to be bound by all terms stated in this document, together with our Privacy Policy and Responsible Gaming Policy, which form part of this Agreement.
Important Note: If you disagree with any part of these terms, you must stop using the kg99 platform immediately. Continued use after any amendment to the terms constitutes acceptance of the revised terms.
Kg99 reserves the right to amend, update, or replace any part of these terms at any time without prior notice. The date of the most recent revision will be displayed at the top of this page. You are encouraged to review this page periodically to stay informed of the current terms in effect.
Use of the kg99 platform is restricted to individuals who meet all of the following eligibility criteria:
kg99 uses a KYC (Know Your Customer) verification process to confirm the age and identity of all members. Valid identification documents are required during the account verification process. Failure to submit the requested documents within the specified timeframe may result in deposit or withdrawal restrictions.
Kg99 reserves the right to reject registration applications or close existing accounts without providing a reason if we find or suspect that eligibility requirements have not been met. Should an account be closed for this reason, any valid remaining balance will be returned to the member once the investigation is complete.
Each individual is only permitted to hold one (1) active account at KG99 at any one time. Opening multiple accounts by the same individual — even using different names, email addresses, phone numbers, or payment methods — is strictly prohibited and constitutes a serious violation of these terms.
You are required to provide accurate, complete, and up-to-date information during registration. This includes your full name, date of birth, active email address, Malaysian mobile number, and valid payment details. Any false or misleading information constitutes a violation of these terms.
You are fully responsible for:
kg99 provides two-factor authentication (2FA) for additional account security. We strongly recommend enabling 2FA to protect your account from unauthorised access.
Kg99 reserves the right to request identity verification documents at any time, particularly before processing withdrawals that exceed a specified limit. Accepted documents include MyKad, a valid Malaysian passport, and other relevant supporting documents. All documents will be processed and stored securely in accordance with our Privacy Policy.
Kg99 accepts deposits via a range of supported payment methods. All deposits must be made using a method registered in the same member's name — kg99 does not accept third-party payments on behalf of members.
| Payment Methods | Minimum Limit | Processing Time |
|---|---|---|
| Bank Transfer (FPX) | RM 10 | Instant – 5 minutes |
| Touch 'n Go eWallet | RM 10 | Instant |
| DuitNow / QR Pay | RM 10 | Instant – 3 minutes |
| GrabPay / Boost | RM 10 | Instant |
| Cryptocurrency | Equivalent to RM 20 | 1 – 30 minutes (depending on network) |
Kg99 does not charge any fees on deposits. However, your payment provider may apply their own fees, which are beyond kg99's control. Deposited funds may only be used for gaming purposes within the kg99 platform and may not be transferred directly to other players.
If your deposit has not been credited within 30 minutes, please contact the kg99 customer support team via live chat and include proof of transfer for prompt verification.
Withdrawing funds from a kg99 account is subject to the following conditions:
Kg99 processes withdrawals within the following timeframes based on membership tier:
kg99 reserves the right to place a hold on withdrawals for security review if unusual account activity is detected. This process is typically completed within 24 business hours.
Withdrawals may be declined if there are outstanding wagering requirements, incomplete or inconsistent account information, or indications of fraudulent activity. In the event a withdrawal is declined, kg99 will notify the member via email or live chat with a clear explanation.
Kg99 offers a variety of bonuses and promotions from time to time to reward member loyalty. All bonuses are subject to wagering requirements and the policies set out in the specific terms of each promotion.
Received bonuses must be wagered according to the specified multiplier before winnings can be withdrawn. For example, if you receive a RM 50 bonus with a 20x wagering requirement, you must place a total of RM 1,000 in bets before withdrawing winnings from that bonus.
For full details on the terms of each current promotion, please visit the Promotions section on the KG99 platform or contact our customer support.
All games offered at KG99 use a certified Random Number Generator (RNG) that has been independently audited to ensure fairness in every round. Game results are final and cannot be disputed unless there is clear evidence of a technical failure.
In the event of a technical disruption or system failure during gameplay, KG99 reserves the right to cancel the affected round and refund the bet to the member's account. KG99 is not liable for any losses arising from technical failures beyond the platform's control.
Any winnings resulting from technical errors, software failures, incorrect information, or system anomalies are void and invalid. KG99 reserves the right to cancel any related transactions and restore the account balance to its state prior to the occurrence of such errors.
The following activities are strictly prohibited on the KG99 platform and may result in immediate account closure and forfeiture of all account balances:
Important Warning: Violation of any of the following rules may result in permanent account closure, forfeiture of wins, and legal action where applicable.
Kg99 takes the data protection and privacy of all members seriously. All personal information collected during registration and use of the platform is processed in accordance with Privacy Policy comprehensive page.
In summary, KG99 is committed to:
For complete information on how we handle your data, please refer to our Privacy Policy page.
Kg99 provides the gaming platform "as is" and makes no express or implied warranties regarding continuous availability, freedom from errors, or fitness for any particular purpose beyond what is explicitly stated in these terms.
To the extent permitted by applicable law, KG99 shall not be held liable for:
In all circumstances, KG99's maximum liability to any member is limited to the net deposit amount made by that member in the 30 days preceding the claim.
Members may request account closure at any time by contacting KG99 customer support. Prior to closure, all active wagering requirements must be completed or cancelled, and any eligible balance will be refunded to the original payment method within 5 business days.
Kg99 reserves the right to suspend or close an account at any time if:
Kg99 is committed to promoting a healthy and responsible gaming culture. We provide a range of tools and resources to help members stay in control:
For more information about KG99's Responsible Gaming programme and available support resources, please visit the Responsible Gaming page.
These Terms and Conditions are governed and interpreted in accordance with the applicable laws and regulations pertaining to online gaming services. Any dispute arising from or in connection with this Agreement shall first be resolved through voluntary negotiation between both parties.
If a dispute cannot be resolved through negotiation within 30 days, both parties agree to refer the matter to binding arbitration. The arbitration decision is final and binding on both parties.
For any enquiries regarding these terms and conditions, you may contact the KG99 customer support team via live chat available 24 hours a day, 7 days a week, or via our official email at [email protected].
kg99 is committed to resolving every dispute in a fair and transparent manner that respects the interests of all parties. We always prioritise an amicable resolution before any formal action is taken.
You now have a clear understanding of the kg99 terms and conditions. Register a free account today and enjoy over 1,200 game titles on a safe, fair platform trusted by more than 500,000 players in Malaysia.